Change Your Registered Mobile Number
Verify a new unique mobile number and move the Academy, Coach or Player login identity without creating another account.
Before you begin
- You must be logged in to the Academy owner, Coach or Player account.
- You must have access to the new mobile number.
- The new number must not already belong to any VR SPORT account type.
- Do not create another account with the new number.
Open the contact field
- Academy: Settings → Profile & Branding.
- Coach: Profile → Edit Profile.
- Player: Settings → Edit Profile.
- Find Mobile Number and select Change.
Verify and save the new number
- Enter the new 10-digit mobile number.
- Select Send OTP.
- Enter the six-digit OTP sent to the new number.
- Select Verify & Save.
- Wait for confirmation before leaving the screen.
What happens after the change
- The authentication identity and role-specific app records are moved to the new number.
- The live Academy, Coach or Player session is updated without a forced logout in the current app.
- Use the new number for future logins.
- The old number no longer works for that account.
Staff accounts
Academy staff cannot use this self-service workflow. Follow the staff access recovery guide.
Common errors
- That is already your mobile number: enter a different number.
- That mobile number is already linked to another account: use another number or resolve the existing account first.
- Invalid or expired OTP: request a new code and enter the latest six-digit OTP.