Change and Verify Your Recovery Email Address
Add or change the verified email used for account recovery.
Why the verified email matters
The registered mobile number is used for login. The verified email is used to prove account ownership during lost-phone recovery. Keep it current and accessible.
Open the email field
- Academy: Settings → Profile & Branding.
- Coach: Profile → Edit Profile.
- Player: Settings → Edit Profile.
- Find Email Address and select Change or Add & verify.
Verify the new email
- Enter a valid email address.
- Select Send OTP.
- Open the new email inbox and find the six-digit code.
- Enter the code and select Verify & Save.
- Wait for the updated and verified confirmation.
Email uniqueness
The email must not already be linked to another Academy, Coach, Player or staff record. If the email is already in use, recover or update the existing account instead of reusing it.
OTP is not received
- Check Spam, Promotions and other filtered folders.
- Confirm the email spelling.
- Wait briefly and request a new OTP.
- Use only the most recently issued code.