Understand In-App Notifications and Mobile Push Notifications
Learn the difference between alerts inside VR SPORT and notifications shown by the mobile device.
In-app notifications
- Stored against the VR SPORT account in the notifications service.
- Available from the dashboard bell.
- Maintain read and unread status.
- Can open a related app screen when a destination is configured.
Mobile push notifications
- Available only in the installed native mobile app, not the normal website experience.
- Require device permission.
- Use the device token registered for the logged-in account.
- May appear while the app is in the background or closed.
Why the two may differ
A notification can exist inside the app even if the device blocks push alerts. A push can also be delayed by connectivity, battery restrictions or notification-service configuration.
When you select a push
The app can use destination data supplied with the push to open a related screen. If it opens only the app home screen, use the dashboard bell to find the corresponding in-app alert.
After logout
VR SPORT resets the local push-registration state. The next logged-in account registers again when its account identifier is available.