Understand a Failed Subscription Payment and Grace Period
Learn what happens when a monthly renewal charge fails and how automatic retries work.
Payment Failed status
When a monthly renewal charge fails, paid access continues temporarily during the gateway retry period.
Four-day retry window
- The current subscription model uses a four-day gateway retry window.
- Razorpay retries the charge automatically on the following days.
- The app shows the grace-period end date where available.
- Keep the payment account funded and review any secure payment-method update email from Razorpay.
Retry Payment action
The app may show Retry Payment, but retries are handled automatically. Selecting it provides retry information rather than collecting payment credentials inside VR SPORT.
After the retry window
If all retries fail, Academy accounts move to Free and Coach accounts move to Coach Starter. Paid-only features then become restricted.
Security
Update payment details only through the secure Razorpay link or checkout. VR SPORT does not collect card or UPI credentials inside the app.