Deactivate or Reactivate a Personal Coaching Player
Pause all personal coaching enrolments for one Player and understand the manual reassignment required after reactivation.
Deactivate a Player
- Open My Players.
- Open the Player record.
- Select Deactivate Player.
- Review the confirmation.
- Confirm the action.
Effect of deactivation
- All active personal enrolment rows for that mobile number become Inactive.
- Previous program and Batch information is stored as history.
- Future fee generation stops while enrolments are inactive.
- Existing fees, payments, sessions and attendance remain.
- The Player’s platform account is not deleted.
Reactivate a Player
- Use the Inactive filter in My Players.
- Open the Player record.
- Select Reactivate Player.
- Confirm Reactivate.
Manual reassignment required
The current reactivation workflow restores the Player relationship but clears program and Batch assignments. The Coach must manually enrol the Player in a program and, for Group Coaching, assign a Batch.
Choose the narrower action when possible
Note: To end only one program, remove the Player from that program instead of deactivating the entire personal coaching relationship.