Understand What a Player Can and Cannot Change in Academy Records
Understand which Player account information is self-managed and which Academy training records remain controlled by the Academy.
Player-managed information
- Player profile photo
- Player profile fields made editable by the current profile screen
- Verified email or mobile changes where supported through account settings
- Coach discovery and interest actions
- Match and tournament invitation responses
- Online Academy fee payment
- Messages where replies are allowed
Academy-managed information
- Academy enrolment
- Program assignment
- Batch assignment
- Academy schedule
- Academy Coach assignment
- Academy attendance
- Academy fee creation, discount and due dates
- Academy chat membership
- Match and tournament team invitations
Coach-managed personal training information
- Personal Coach program enrolment
- Personal Batch assignment
- Dated personal sessions
- Personal Coach attendance
- Personal Coach fees
- Coach-owned chat membership
Correcting a record
Contact the Academy for Academy records and the personal Coach for personal coaching records. VR SPORT Support should be contacted when the correct organisation cannot resolve an account or data-access problem.