View Academy Payment History and Download Receipts
Review a Player’s paid, waived, due and upcoming fee records and download a payment receipt.
Who can view Player fee records
The Academy owner and Academy staff with Players & Fees permission can open fee management and Player fee history.
Open the Player fee history
- Open Finance from the Academy account.
- Select Manage Fees & Payments.
- Use Search player or the month, year, program and status filters to find the Player.
- Select the Player card to open Fee Payment History.
Review the fee summary
- Total Paid shows the Player’s recorded payments.
- Total Due shows the remaining amount for due fee records.
- Player Enrolments lists the Player’s programs and enrolment dates.
- Paid History contains completed payments and waived fees.
- Dues contains unpaid fee records.
- Upcoming Fees contains future records that are not yet due.
Download or print a receipt
- Expand Paid History.
- Find the required payment.
- Select the download icon on the payment card.
- Allow the browser or app web view to open the receipt window when prompted.
- Use the print dialog to print the receipt or save it as a PDF.
Information shown on the receipt
- Academy and branch information
- Player name
- Training program
- Fee period
- Amount paid
- Transaction number
- Receipt date
- Payment method
- GST breakup and Academy GSTIN when applicable
Waived fees in payment history
A waived fee appears in Paid History with a Waived label, the original fee amount, waiver date and recorded reason. A waived fee is settled without a payment transaction or payment receipt.
If the receipt does not open
- Allow pop-ups for the VR SPORT app or browser view.
- Confirm that the payment appears under Paid History.
- Confirm that the payment has a transaction number.
- Reload the fee history and try again.
- Contact VR SPORT Support if the payment is present but the receipt still cannot be generated.