Deactivate, Reactivate or Archive an Academy Group
Pause a group temporarily, restore it later, or archive it permanently.
Open lifecycle controls
- Open the Academy group.
- Select the group header to open Group Information.
- Scroll to the group-management controls.
Deactivate a group
- Select Deactivate group.
- Review the confirmation.
- Confirm the action.
Note: Deactivation is reversible. The chat becomes read-only and is hidden from regular members. The Academy owner can find it using the Deactivated status filter.
Reactivate a group
- Open Messages.
- Set the status filter to Deactivated.
- Open the group and its Group Information.
- Select Reactivate group and confirm.
Note: Reactivation makes the group active and visible to members again.
Archive a group
- Open Group Information.
- Select Archive group.
- Review the permanent-action warning.
- Confirm the archive.
Note: Archiving cannot be undone. Members no longer see the group as an active conversation. The Academy owner can review archived records using the Archived status filter.
Program and Batch lifecycle
A Program or Batch group can be paused when the linked program or batch is deactivated. The thread explains whether the group is paused because of the Program, Batch or a manual administrator action.
Duplicate-group protection
A deactivated group continues to count as an existing group for duplicate prevention. Archive the old group only when a permanent replacement is required.